We install a range of alarms and devices in your home to help keep you safe, and will send you immediate help if you need it.

• We run our service from a variety of venues - they are listed on the right of this page, under Available Locations. Click on a location to find out a venue's contact details and how to get there.

What does your service do?

We install a variety of alarms and devices for vulnerable adults, including:

• Basic pendant alarms
• Fall detectors
• Wander alerts
• Pill dispensers
• Support for telehealth and wellness monitoring services 

We provide a 24-hour monitoring service and will send you immediate help when you need it. 

Who is the service for?

Anyone living in the mid Essex area, although we do undertake contracts outside this region. 

How can I access your service?

Referral process

You can refer yourself, a relative or person in your care by using the contact details below.

You can be referred by any healthcare professional, such as a GP, district nurse, occupational therapist or social worker. Contact details for both the referrer and person being referred should be included.

Where and when

Our office is at: 1 The Mulberries, South Street, Braintree, Essex CM7 3FW.

It is open weekdays from 8am to 6pm. If we are closed you can leave a message on our answer phone. 

How do I contact your service?

To make a referral or enquiry:

• Call: 01376 551600 - ext 25 for referrals and ext 21 or 26 for enquiries
• Fax: 01376 329305
• Email: me-pct.carecall@nhs.net